Booking a private jet is a luxurious and exciting experience—but it also comes with important paperwork. One of the most essential documents in the process is the charter contract. This agreement outlines the terms of your flight, protects your rights as a client, and ensures transparency between you and the operator. At Vanbert, we believe informed clients make confident travelers. Here’s a breakdown of the key terms you should understand when reviewing a private jet charter contract.
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The Basics of a Charter Agreement
A charter agreement is a legally binding contract between you (the charterer) and the private jet operator. It outlines the scope of services, flight itinerary, pricing, responsibilities, and legal commitments involved in your journey.
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Essential Terms to Know
Operator vs. Broker
- Operator: The certified company that owns and operates the aircraft.
- Broker: An intermediary, like Vanbert, who arranges your charter flight with trusted operators.
Charter Prize
- Base Cost: Covers the flight, crew, and basic onboard services.
- Additional Charges: May include fuel surcharges, landing and handling fees, de-icing, overnight crew lodging, and upgraded catering.
Flight Itinerary
- Details your route, including departure/arrival locations, flight dates, times, and layovers.
- Changes made after booking may incur fees, especially close to the departure date.
Cancellation Terms
- Cancellation Policy: Outlines conditions under which flights may be canceled by the client or operator.
- Non-Refundable Fees: Some bookings require a deposit or full prepayment that is non-refundable if canceled.
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Operational Clauses
Force Majeure
- Protects both client and operator from liability in the event of unforeseen disruptions (e.g., severe weather, strikes, mechanical issues).
Crew Duty Time
- Legal limits on how long crew members can work without rest.
- May affect timing, especially for long or multi-leg trips.
Aircraft Substitution
- Allows the operator to use a comparable aircraft if the original one becomes unavailable.
- Substitution should meet agreed standards of quality and comfort.
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Liability and Insurance Coverage
Operator Liability
- Clarifies the operator’s responsibility for flight safety and regulatory compliance.
- Limited liability clauses are common and should be reviewed closely.
Insurance
- The aircraft operator is required to carry full coverage for the aircraft, crew, and passengers.
- Clients should verify if their personal insurance covers any gaps, especially for high-value cargo or special requests.
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Passenger and Baggage Provisions
Passenger Manifest
- Must include all travelers on board; this is mandatory for legal and security purposes.
Baggage Guidelines
- Defines weight limits and any restricted items.
- Overweight or oversized baggage may need separate arrangements.
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Payment Terms
Deposits & Balances
- Typically, 25–50% is required at the time of booking.
- The balance is usually due 48–72 hours before departure.
Accepted Methods
- Vanbert accepts secure payment via wire transfers, credit cards, or verified escrow accounts.
Late Payments
- Late payments may incur interest or penalties as specified in the contract.
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Resolving Disputes
Governing Law
- Specifies which country’s or jurisdiction’s laws apply to the contract.
Arbitration
- Many contracts include an arbitration clause to settle disputes outside of court.
Final Thoughts
Understanding your private jet charter contract is essential to ensure a smooth and transparent booking experience. At Vanbert, we guide you every step of the way—offering clear communication, expert advice, and concierge-level service. Whether you’re flying to The Bahamas, Turks & Caicos, or returning to South Florida, trust Vanbert to make your journey seamless.
Need assistance booking or reviewing your charter contract? Contact the Vanbert team today for personalized support.
